Money coming In and the customer service
1620 people found this review useful
I have been playing both poker and casino style slot games on here for a while and they have THE BEST customer service around. They show their appreciation to their customers with great promos, free tournament entries, and an awesome VIP program that offers a bunch of perks. If you like poker and play at the sweeps casinos you will not be disappointed!!
0429 people found this review useful
I reached out when an online casino refused to pay out my grand national winning bet. The help and support from casino guru (Jana) was beyond anything I expected. They recognised I had done everything and more to warrant a fair withdrawal but the casino kept putting up moreAnd more complex requests and constantly moving the goalposts. Casino guru stepped in and not only helped me feel validated that I’d done nothing wrong.. they got me my winnings. As my electric wheelchair had developed a fault (stick drift) I needed a replacement control unit ordering which I can now do thanks to casino guru. Thank you Jana and all at casino guru. Highly recommend going to these guys if you need help or advise.
0370 people found this review useful
I had an issue and question about a redemption request and High 5 Casino responded very quickly to my question and fixed the problem. I really appreciate the quick response. Thank you so much
8492 people found this review useful